Technical support project trainee

 

Scope:

Nissan throughout Europe

Main Activities:

• Implement state of the art digital technician support tools

• Identify pain points in current technical support tools

• Map the ideal technician repair information journey

• Define the system evolutions to support the technicians

• Coordinate the various project stakeholders

• Participate in corrective action task forces

• Support the day-to-day activities of Techline

Main objectives:

• Fix vehicles right the first time.

• Repair vehicles quickly keeping customers on the road.

• Contribute to external and internal customer satisfaction.

• Operational excellence through streamlined process and systems.

Background and experience:

'* Technical/Engineering knowledge (Automotive knowledge is an asset)

• Project management skills.

• Keen to work in a Multicultural environment

• Good written and oral English skills is required

• Ability to work both independently & as part of a team

• Strong interpersonal skills

Education:

Master's Degree / BAC+5 Student

Language:

• English - Advanced

• Fluency in French, Spanish or other European language is a plus

Specific technical skills:

• Knowledge of Microsoft Office software
• Tableau knowledge a plus

Good opportunity to:

• Develop strong project management capabilities.

• Build-up personal network in friendly and multicultural environment.

• Deepen understanding of vehicle technology and associated repairs.

Montigny Le Bretonneux Yvelines France

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